TenBeltzOut-of-date information
Without a product connection, an agent cannot check availability, opening hours, orders or customer context.
Voice agents integrated into SaaS products
A useful voice agent needs to read the product’s live state and complete a task, not just hold a conversation.
The problem
Voice is an interface; integration does the work
Conversation without action
A call should end in a confirmed operation or a clear handover, not an agent’s promise.
Failures that are hard to review
Transcription, tools and answers need traceability so the team can understand and fix what happened.
How we work
End-to-end design
- 01
Scope the tasks
Define what the agent can resolve, which data it can access and when it must stop.
- 02
Connect the product
Integrate tools with existing APIs and rules to read and perform authorised actions.
- 03
Evaluate and deploy
Test representative conversations, failures and handovers before serving users.
Project evidence
Phone bookings connected to Qamarero’s SaaS
The agent checks availability and connects bookings with the restaurant’s CRM, tables and opening hours.
A TenBeltz client project. The case page describes the integration and operation; volume and conversion metrics are not published.
Read the full caseA fitting way to start
See the service options Agent MVP or production delivery
We will confirm the scope and recommend the right level of support after reviewing your product and current stage.
Next step
What do you need to take into production?
Tell us about your product, the AI system and its current stage. Aritz will review the fit and outline a concrete next step with you.
Prefer a conversation?
Book a 15-minute phone callWe will cover your product, the AI project and its current stage, then agree on a useful next step.
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